Privacy Policy

Effective Date: January 13, 2025

Introduction

This Privacy Policy (“Policy”) explains how Paperbagprinter.com (“PBP,” “we,” “us,” or “our”) collects, uses, shares, and processes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined by applicable privacy laws (“Personal Information”) when you use or access PBP’s website to which this Policy is linked (the “Site”); contact us, including via any written, electronic, and oral communications, online or offline; or place an order or otherwise make a purchase from us (collectively, the “Services”). Personal Information does not include data that has been effectively irreversibly anonymized or aggregated so that it can no longer enable us or others, whether in combination with other information or otherwise, to identify an individual. By accessing and using the Services or otherwise providing information to us, you have consented to the terms of this Privacy Policy, and consent to our privacy practices described herein including our use and disclosure of your Personal Information. If you do not agree to the terms and conditions of this Privacy Policy, then please do not provide us with your Personal Information. Please note, however, that if you choose to limit the Personal Information that you provide to us while using the Services, you may not be able to use or participate in certain features of the Services. Policy Modification: We may change this Policy from time to time, to reflect how we process your data, and if we make changes, we will revise the effective date or last modified date at the top of this Policy. If we make changes that materially affect your privacy rights, we will attempt to provide advanced notice (in nearly contemporaneous disclosures) or otherwise via the Services or by some other means of contact so that you have a reasonable opportunity to review the changes before you continue to use the Services. If you do not agree with a future, modified version of this Policy, then please stop using the Services and the Services at such future time.

1. How We Collect and Use Your Personal Information

We collect certain Personal Information when you use the Services. Your Personal Information is collected and used by us to support various business purposes. The purposes and types of information we collect are listed in the chart below and should be understood to include uses of your Personal Information that are compatible with the purposes listed.
During your use of the Services, we collect Personal Information in various ways, including:

• Directly from you when you provide it to us
• Automatically as you use the Services
• From third parties

1.1 Information Provided by You

We may collect the following types of Personal Information and other information directly from you when you use the Services:

• Basic contact details. We collect information on you in order to facilitate a purchase or sign you up for requested services. This may include your name, postal address, email address, and phone number;
• Payment information. A third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers; such information is securely processed and stored by PayPal, Venmo, another of our payment processor. For more information on Stripe’s privacy practices, please visit: https://stripe.com/privacy.
• Information in Customer Records, including name, postal address, phone number and customer ID, and transaction details, including return and refund details, any gift card number, and order history.
• Location Data, including an IP address-based level for assisting with fulfillment of orders.
• Your Communications with Us, including communications via email, phone, text messaging, social media, regular mail, instant chat, the Services, or other customer service platform.

Please note: When communicating with us (whether by text message, email, or through the Services or other means), please do not send us any sensitive information pertaining to yourself or others. We do not intend to collect or store sensitive information or special categories of information.

1.2 Information Automatically Collected

As you navigate through and interact with the Site, we may use cookies, tags, web pixels, and similar automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

• Cookies (or browser cookies). Like many websites, we use cookies on the Site. For specific information about the cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to power and improve the Site and the Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use cookies on the Site to better tailor the services, products and advertising on the Site and other websites. Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
• Other Tracking Technologies. We may also use tracking technologies to collect "clickstream" data, such as the domain name of the service providing you with internet access, your device type, the IP address used to connect your computer to the internet, your browser type and version, your device’s operating system and platform, the average time spent on the Site, pages viewed, content searched for, access times, and other relevant statistics. We may assign unique identifiers to the device or other credentials you use to access the Site for the same purposes.

1.3 Information from Third Parties

We collect Personal Information from our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

2. Purpose of Collection

We may process your Personal Information for the following purposes:

• Provide the Services. We may use your Personal Information to provide the Services and any other services you may request from us.
• Monitor the Services. We collect your Personal Information for monitoring purposes to help us diagnose problems with our servers, administer and troubleshoot the Services, calculate usage levels, analyze industry standards, and analyze transactions, trends, and statistics regarding the use of the Services.
• Respond to Inquiries and Fulfill Requests. We may use your Personal Information to respond to your inquiries and to fulfill your requests for information.
• Communicate with You. We may use your Personal Information to send you marketing information about the Services, special promotions, and other items that may be of interest to you.
• Improve the Services. We may use your Personal Information to make the Services more stable and user-friendly, to analyze service issues, improve the design and content of the Services, personalize your experience, analyze how the Services is used, offer new services, and to develop new marketing programs relating to the Services.
• Customer Service. We may use your Personal Information when contacting you regarding customer service, the Services, or in response when you provide feedback. We may also use your information to send administrative emails regarding the Services or to inform you of any changes to this Privacy Policy, our Terms, or our third-party partner’s Terms.
• Support Business Operations. We may use your Personal Information to support our internal and business operations, including marketing, security, and advertising.
• Enforce Agreements. We may use your Personal Information to enforce separate agreements between you and us, enforce this Privacy Policy, our Terms of Service, or our third-party partner’s terms, or in connection with a transaction with a similar effect.
• Fulfill Other Purposes. We may use your Personal Information to fulfill: (a) any other purpose for which you provide it; (b) any legal or regulatory requirements and any of our internal policies; (c) other purposes disclosed at the time of collection; (d) any other purpose with your consent; and (e) any other purposes set forth in this Privacy Policy.

3. Sharing Your Personal Information

We may disclose and share your Personal Information with other parties as described below.

• Service Providers & Contractors. We may share your information with third-party service providers, including Shopify, who assist us in operating our website, conducting our business, or serving you. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
• Financial institutions and payment processors. We may disclose certain Personal Information to financial partners as necessary to fulfill your order
• Third-Party Sellers. Where a third-party Seller ships products to you directly, we may share your Personal Information (for example, name, address, and telephone number) with them so that they may fulfill your order and provide your Personal Information to a shipping logistics provider in order to ship the products to you.
• Analytics & Advertising Partners. We may share Personal Information, including without limitation your contact information, with entities that perform marketing or data aggregation services on our behalf, including Shopify. We may share Personal Information, including without limitation your device information, location, usage data, and IP address, to analytics-based technologies to assist with personalization, advertising, and marketing. For more information, please see https://www.shopify.com/legal/cookies.

Additionally, we share and disclose Personal Information under the following circumstances:

• In the Event of Merger, Sale, Divestitures, or Change of Control. We reserve the right to transfer Personal Information to a buyer or other successor in interest that acquires rights to that information as a result of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of us or substantially all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about you is among the assets transferred.
• With our Professional Advisors. We share your Personal Information with our lawyers, auditors, and other professional advisors who are providing you with investment-related services, to comply with applicable legal and regulatory requirements, and to support us with the purposes described in this Policy.
• With your Authorized Representatives. If another individual is managing your relationship with us or your email account which the Services connects to on your behalf, as authorized by you or as a personal representative under applicable law, that person can view all Personal Information about you.
• With Your Consent. We may share your Personal Information for other purposes pursuant to your consent or at your direction.
• Other Disclosures. We may disclose Personal Information if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) conform to legal requirements and comply with any court order, law, or legal process, including responding to any government, law enforcement, or regulatory request; (ii) enforce our agreements, including between you and us, and any other documents included or referenced therein (all of which are incorporated into and made a part of this Policy by reference); (iii) fulfill the purpose for which you provide it; (iv) detect, prevent, or otherwise address fraud or security issues; or (v) protect against harm to our, your, or third parties’ rights, property, or safety.

4. Your Choices

Your browser may provide you with the option to refuse some or all browser cookies, or to remove cookies from your browser. You can exercise your preferences in relation to cookies on the Site by taking steps outlined below..

• First-Party Cookies. You can use the browser with which you are viewing the Site to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools" or "Edit" settings). Please note, if you set your browser to disable cookies, you may not be able to access certain secure areas of the Site. Also, if you disable cookies, other parts of the Site may not work properly. You can find more information about how to change your browser cookie settings at https://www.allaboutcookies.org .
• Third-Party Cookies. If you wish to opt in or opt out of third-party advertising networks and similar entities that use advertising cookies, then please visit https://www.aboutads.info/choices .. For more information about third-party advertising networks and similar entities that use these technologies, please see https://www.aboutads.info/consumers.
• DNT Signals. Some browsers have a “Do Not Track” (DNT) feature that lets you tell websites and online services that you do not want to have your online activities tracked. The initiative, however, has not reached a consensus as to exactly what technical or other actions those parties receiving the signal should take. As such, we do not monitor or respond to DNT browser signals. If a standard is adopted that we must follow in the future, then we will inform you about that practice in a revised version of this Policy.
• Unsubscribing from Marketing Communications. If you do not want us to use your email account to send you marketing emails or non-transactional promotional materials, please directly click on the unsubscribe link at the bottom of any of our email messages to you.

5. User-Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

6. Security Precautions

We take the security of your Personal Information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or destruction. While we implement these measures, please note that 100% security is not possible, and we cannot guarantee that the security measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective.

7. Retention

We may retain your Personal Information, including any correspondence you have with us, only for as long as is necessary for the purposes set out in this Policy, including retaining Personal Information to comply with our legal obligations, to resolve disputes, for information security purposes, and to enforce our legal rights, terms, or policies.

8. Third-Party Websites

The Services may contain links to third-party sites or apps, or vice versa. This Policy does not apply to those third-party sites or apps. We recommend that you read the privacy statements of any other sites or apps that you visit, as we are not responsible for the privacy practices of those sites or apps.

9. Children

The Services are not directed to, and we do not knowingly collect Personal Information from, children under the age of 13 or minors (as defined by applicable laws). If you are a minor, please do not attempt to fill out our forms or send any Personal Information about yourself to us. If a minor has provided us with Personal Information without parental or guardian consent, the parent or guardian should contact us immediately to remove the relevant Personal Information and unsubscribe the minor. If we become aware that a minor has provided us with Personal Information, we will take steps to promptly delete such information from our files.

10. Extraterritorial Transfers of Personal Information

The Services are hosted in the United States. Please also note that if you are providing data or using the Services from outside of the U.S., your Personal Information will be accessed and transferred to the United States. The United States may have data protection laws that are less protective than the laws of the jurisdiction in which you reside. For such data transfers, we rely on your consent. If you do not want your information transferred to, processed, accessed, or maintained in the United States, then you should immediately cease accessing the Services and using the Services.

11. Contact Us

If you have any questions or concerns regarding any privacy-related information included in, or omitted from, this Privacy Policy, then please contact us. You may submit any privacy-related inquiries or complaints to us via email at hello@paperbagprinter.com.